Dedicated Transportation Services in Cookeville, TN

Are you a detail-oriented, organized communicator who thrives in a fast-paced environment? If you enjoy being on the front lines connecting with customers, supporting sales, and making an impact every day we want you to join our dynamic team. As a North America Truckload Customer Representative, you'll play a critical role in supporting our customers and sales teams to ensure seamless operations and excellent service.

North America Truckload Customer Representative Job Description:

• Shift: Monday - Friday; 8:00 a.m. - 5:00 p.m.
• Key Responsibilities:
  • Collaborate with Inside and Outside Sales as well as Customers to quote and secure full truckload shipments. In addition, work to build a book of business and develop strong customer relationships.
  • Serve as a power user of Excel and Word to analyze data, create reports, and manage information efficiently.
  • Utilize your analytical skills to assess and resolve customer needs while maintaining strong communication.
  • Manage a fast-paced workload, multi-tasking across various duties with attention to detail.
  • Develop knowledge of different equipment types within the transportation industry to support operational needs.
  • Provide excellent customer service through efficient communication and organizational skills.

• Competitive pay and professional growth opportunities.
• 8 paid holidays (after 30 days) and paid time off (after 90 days).
• Comprehensive insurance plans, including medical, prescription, dental, vision, and hearing, starting as low as $40.20/week for individuals and $105.90/week for families (effective after 30 days).
• Company-paid life insurance and short-term disability benefits.
• 401(k) with profit-sharing, including traditional and Roth options.
• Referral rewards - earn cash bonuses for referring qualified candidates.
• We have a supportive, team-oriented culture that encourages professional growth. Over 22% of our associates have been with us for 20+ years!

Why Averitt?
We pride ourselves on our exceptional team and our commitment to each associate's success. You'll be part of a thriving, dynamic environment where you can grow your skills and make a real impact. If you're looking for a challenging and rewarding career with opportunities for advancement, Averitt is the place for you!

Ready to make a change? APPLY NOW to become a North America Truckload Customer Representative at Averitt!

Averitt Express is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

• Average $1,600 per week / $83,200 per year
• Starting pay: 60 cpm
• Average 2,500 miles per week

• Stop pay: $25 per stop (average 4 stops per week)
• Detention, breakdown, and layover pay when applicable
• Company sponsored per diem program

• Home weekly: Sunday-Friday
• Day shift, working average 55-65 hours per week
• Schedule will vary depending on assignment
  • First leg will be assigned the Friday before
  • Second leg plan is typically assigned the Monday of the current week

• Multi-purpose role within the Cracker Barrel Fleet
• Will handle a wide range of duties including shuttles between Averitt service centers, non-contract business and will be utilized by other dedicated sites
• Drive a sleeper cab
• 100% no-touch freight!

• Class A CDL required
• Adaptability: Must be comfortable working with different types of freight and customers
• Flexibility: Occasionally assist with other Averitt operations to keep you on the road and working

• Paid time off including 8 paid holidays
• Health Insurance: Medical, dental, vision and hearing coverage starting as low as $40.20/week (individual) and $105.90/week (family) after 30 days
• Rider policy for legally married spouses
• Profit Sharing: Monthly direct deposits into your retirement account
• Referral rewards: Cash bonuses for referrals
• Career Growth: Opportunities for local, regional, and leadership roles within Averitt

Averitt is hiring CDL-A drivers immediately for our dedicated Cracker Barrel account. If you're looking for a steady, full-time job with consistent routes, excellent pay, and a supportive work environment, this is the opportunity you've been waiting for. Enjoy predictable miles and reliable hours, all while having time to plan your life around your schedule!

Why Join Averitt's Cracker Barrel Account?

Competitive Pay & Benefits:

• Average Pay: $1,847 per week ($96,054/year)
• Start at: 66 cpm
• Unloading Pay: $0.185 per case, averaging $555/week
• Retail Route Incentive: $15 for return totes per retail route (totes hold small merchandise
• Company sponsored per diem program

• Dispatches Sunday afternoon through Monday noon
• Sunday dispatch drivers return home on Friday, Monday dispatch drivers return Friday evening or Saturday morning

• Pick up pre-loaded trailers in Lebanon, TN, and deliver merchandise (not food) to Cracker Barrel stores in 24 states: AL, AR, DE, FL, GA, IL, IN, KY, LA, MD, MI, MO, MS, NC, NJ, OH, OK, PA, SC, TN, TX, VA, WI, WV
• Average 1,960 miles per week
• Drivers typically run 2 routes per week
• Runs vary throughout the week
• Merchandise is separated by a bulkhead for easy unloading (freight isn't mixed together)
• Drivers will unload using a ramp and two-wheel freight into the customer's storeroom (most stops take 1+ hours)

• New drivers will ride with a dedicated Averitt driver for the first week to learn the customer's processes and procedures. Paid at $1,000 for the first week only
• During slower months (January - July), if not needed on this account, you'll be reassigned to another dedicated account to maintain weekly work

• Paid time off including 8 paid holidays
• Health Insurance: Medical, dental, vision and hearing coverage starting as low as $40.20/week (individual) and $105.90/week (family) after 30 days
• Rider policy for legally married spouses
• Profit Sharing: Monthly direct deposits into your retirement account
• Referral rewards: Cash bonuses for referrals
• Career Growth: Opportunities for local, regional, and leadership roles within Averitt

If you're ready to take your CDL-A career to the next level with a dedicated account, APPLY NOW!

Averitt Express is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As a dedicated driver, you'll experience the perks of working with consistent customers, giving you a predictable schedule and pay. Unlike other driving positions, this role ensures you have a clear idea of your weekly miles and hours, so you can easily anticipate your earnings. With familiar customers and their typical freight loads, you'll never face unexpected challenges or delays on the road.

Why Join Our Dedicated Trucking Team?

Competitive Pay:

• Average Pay: $1,596 per week / $82,992 per year
• Starting Pay: $0.57 cpm
• Average Miles: 2,800 miles per week
• Stop Pay: $25 per stop (average 3-5 stops per week)
• Additional Pay: Detention, layover, and breakdown pay available
• Per Diem Program: Company-sponsored for extra benefits

• Home Weekly: Get time off every week, with some mid-week home time available (50%)
• Consistent Time Off: Average 38-40 hours at home each week
• Run Schedule: Sunday-Friday or Monday-Saturday
• Varied Routes: Weekly runs may vary, but will try to be consistent

• No-Touch Freight: Primarily a drop-and-hook operation - no loading/unloading
• Heavy Drop & Hook: High-volume drop-and-hook freight for quicker turnarounds
• Customer Locations: Deliveries to the Southeast, Midwest, South, West, and some Northeast areas (PA, CT)
• Occasional Trailer Moves: Moving trailers from dock doors as needed for customer

• Paid time off including 8 paid holidays
• Health Insurance: Medical, dental, vision and hearing coverage starting as low as $40.20/week (individual) and $105.90/week (family) after 30 days
• Rider policy for legally married spouses
• Profit Sharing: Monthly direct deposits into your retirement account
• Referral rewards: Cash bonuses for referrals
• Career Growth: Opportunities for local, regional, and leadership roles within Averitt

Ready to make a change? APPLY NOW to be an Averitt CDL-A Dedicated Truck Driver!

Averitt Express is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As a Dedicated Flex Truck Driver, you'll enjoy the benefits of consistent customers with the added variety of working with multiple dedicated accounts. This role allows you to drive for different customers while ensuring steady, reliable work each week. You'll also receive a guaranteed minimum pay of $1,400 per week, with opportunities to earn more based on your routes and performance.

What You Can Expect as a Dedicated Flex Truck Driver:

Competitive Pay:

• Average pay: $1,809 per week; equating to around $94,080 per year
• Guaranteed minimum: $1,400 per week if you're available to work the full week
• Starting pay: $0.70 cpm

• Pay for stops and loading/unloading (not all accounts)
• Detention, breakdown, and layover pay when applicable
• Company sponsored per diem program
• Home Weekly: Drivers can accept two-week assignments with a 34-hour reset on the road, earning an additional $200 in per diem

• Steady weekly schedule with a variety of routes depending on the account you're working on.
• Miles will fluctuate depending on which account you are working on

• Class A CDL required
• Adaptability: Must be comfortable working with different types of freight and customers
• Flexibility: Occasionally assist with other Averitt operations to keep you on the road and working
• Dedicated Customer Focus: You'll work with one account at a time for a minimum of one week, ensuring the customer's needs are met before moving to another dedicated customer

• Paid time off including 8 paid holidays
• Health Insurance: Medical, dental, vision and hearing coverage starting as low as $40.20/week (individual) and $105.90/week (family) after 30 days
• Rider policy for legally married spouses
• Profit Sharing: Monthly direct deposits into your retirement account
• Referral rewards: Cash bonuses for referrals
• Career Growth: Opportunities for local, regional, and leadership roles within Averitt

Ready to make a change? APPLY NOW to be an Averitt CDL-A Dedicated Truck Driver!

Averitt Express is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

We are looking for an organized Contract Coordinator to join our team. You will be responsible for reading customer contracts, redlining terms based on legal and operational requirements, negotiating, and reviewing for accuracy when they are returned, obtaining more information or signatures when required, and scanning and uploading contracts into our repository system. We rely on our Contract Coordinator to ensure our contracts are accurate and returned in a timely manner. You must be organized, detail-oriented, and able to work under tight deadlines.

Contract Coordinator Job Description:

• Monday - Friday; 8 a.m. - 5 p.m.
• Review, write, redline, negotiate, and finalize customer contracts for all Averitt verticals (LTL, TL, SCS, Interline, Brokerage, etc.)
• Work with Pricing Team to process contract pricing revisions and ensure accuracy
• Support Bids Team with document review and approval
• Publish revisions to contracts
• Learn and maintain executed contracts in central repository and bid management systems
• Support requests that come through the contract inbox
• Satisfy due dates with internal and external customers
• Coordinate with Sales and Pricing to find solutions for contracts and negotiate final points of contention with customers, both written and verbal

• Competitive pay
• 8 paid holidays (after 30 days) and paid time off (after 90 days)
• Excellent insurance coverage that includes medical, prescription, dental, vision and hearing starting as low as $105.90/week for family plans and $40.20/week for individual plans effective after 30 days
• Company-paid life insurance and short-term disability benefits
• Traditional and Roth 401(k) plans with profit sharing that directs a portion of company profits into your retirement account
• Referral rewards - cash bonuses for referrals
• We have a supportive, team-oriented culture that encourages professional growth. Over 22% of our associates have been with us for 20+ years!

Ready to make a change? APPLY NOW to be an Averitt Contract Coordinator!!

Averitt Express is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Averitt is seeking a Customer Service Specialist to join our thriving team... at night! Are you looking to start your career with an industry leader in the transportation industry? Does a dynamic team environment that values diversity and provides growth opportunities appeal to you? If you answered yes to these questions, the After-Hours Customer Service Specialist role may be right for you.

About the role:

• Acting as our customers' primary point-of-contact after hours and on weekends
• Monday - Friday; 4 p.m. - 12:30 p.m.
• Use your excellent computer and communication skills to assist our customers with their shipment requests
• Trace shipments, collaborate with multiple departments, follow-up, troubleshoot and review service provided to our customers

• Competitive pay
• 8 paid holidays (after 30 days) and paid time off (after 90 days)
• Excellent insurance coverage that includes medical, prescription, dental, vision and hearing starting as low as $105.90/week for family plans and $40.20/week for individual plans effective after 30 days
• Company-paid life insurance and short-term disability benefits
• Traditional and Roth 401(k) plans with profit sharing that directs a portion of company profits into your retirement account
• Referral rewards - cash bonuses for referrals
• We have a supportive, team-oriented culture that encourages professional growth. Over 22% of our associates have been with us for 20+ years!

Ready to make a change? APPLY NOW to be an Averitt After-Hours Customer Service Specialist!

Averitt Express is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

• Be part of high-profile tours and productions
• Competitive pay with opportunities to earn more as you gain experience
• Steady work year-round with regional freight between tours
• Comprehensive benefits and career growth opportunities

• Starting pay on tour: $1,800/week, with potential to earn up to $2,500/week as you take on more responsibility
• Regional freight between tours: $1,500/week average (mileage-based)

• Tour Season: March-October
  Tours run for weeks at a time; limited home time unless routes are near your domicile
• Off-Season: November-February
  Drivers typically run regional, no-touch freight to maintain steady income

• Haul staging, lighting, and production gear for major live events
• Assist with loading/unloading and secure equipment using straps and load bars
• Safely back into tight or unconventional venue locations
• Drive primarily at night to meet strict delivery windows

• Overnight driving is common to meet event deadlines
• Must complete full tour or production run once assigned
• Routes cover the U.S. and Canada (passport required; Averitt reimburses if needed)

• Health Coverage: Medical, dental, vision, and hearing starting as low as $40.20/week (individual) and $105.90/week (family) after 30 days
• Paid Time Off: Including 8 paid holidays
• Profit Sharing: Monthly deposits into your retirement account
• Per Diem Program: Company-sponsored
• Uniform Allotment: Keep you riding in style
• Referral Rewards: Cash bonuses for referrals
• Career Growth: Opportunities for local, regional, and leadership roles within Averitt

• Average weekly pay: $1,500 (based on a typical 5-day schedule, paid by practical miles)
• Additional pay: stop pay, layover pay, breakdown pay, detention pay, and per diem
• No cap referral bonuses when you help grow the Averitt team

• Regional routes covering primarily South and Midwest
• 100% no-touch freight
• Modern tractors averaging 2.4 years old for a safe and comfortable driving experience
• Access to private parking, onsite fueling, truck washes, showers, and lounge areas at 80+ Averitt locations

• Most drivers run a 5-day schedule with weekly home time
• 96% of 5-day drivers are home by noon on Saturdays, averaging 48+ hours at home weekly

• Medical, dental, vision, hearing, and prescription coverage
• Starting as low as $40.20/week (individual) and $105.90/week (family)
• Paid holidays after 30 days and paid time off after 90 days
• Profit sharing with monthly deposits into your retirement account
• Red Thinkin' Rewards program with opportunities to earn tablets, laptops, TVs, and vacations
• Rider policy for legally married spouses
• Personal conveyance policy for added flexibility
• Uniform allowance to keep you comfortable and professional

• Paid orientation and ongoing training
• Strong driver support from dispatch and leadership teams
• Opportunities to grow your career within Averitt
• Access to a scholarship program for associates and their dependents

Our IT team is looking for a talented, driven, and customer-focused Tech Support Associate who will act as the first point of contact for technical support service requests. Our part-time Tech Support Associates spend their day fielding incoming calls from internal associates across our system. The successful candidate will be customer-focused, motivated by team success, and able to adapt to new processes and procedures quickly while handling a high volume of requests.

About the position:

• Rotating weekend schedule with every 3rd week off.
• Two rotating 10-hour shifts:
  • Weekend 1: Saturday & Sunday day shifts
  • Weekend 2: Friday & Saturday night shifts
  • Weekend 3: Off
• 30-minute lunch and two 10-minute paid breaks per shift.
• Provide technical support via inbound phone calls to internal departments.
• Accountable for completing a checklist involving main systems IPLs (Initial Program Loads).
• Execute daily and weekly backups, conduct server reboots, and follow shift-specific checklists.
• Handle multiple tasks in a fast-paced, high-pressure environment.
• Excellent time management, written and oral communication skills are essential.
• Current student seeking an IT degreepreferred

• Profit-sharing and 401k plans
• Wells Fargo banking products
• Lifeworks program
• Career advancement opportunities
• On-campus Fitness and Wellness Centers
• We have a supportive, team-oriented culture that encourages professional growth. Over 22% of our associates have been with us for 20+ years!

Averitt Express is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Position Summary
The Transportation Liability Leader oversees complex, high-exposure commercial auto liability and transportation-related claims while providing technical leadership to the claims team. Serving as a subject matter expert in liability claims handling, this role leads claim strategy, file quality reviews, reserving practices, and claim resolution efforts involving commercial vehicles and fleet operations. The ideal candidate brings extensive experience in transportation claims, strong leadership skills, and a proven ability to coach and develop claims professionals while driving timely and effective claim resolution.

Schedule

• Monday - Friday
• 40 hours per week

• Manage complex, high-exposure commercial auto liability and transportation-related claims involving commercial vehicles and fleet operations.
• Lead claim investigations, liability evaluations, negotiation strategies, and claim resolution efforts.
• Oversee claims workflows, case assignments, claim priorities, and claim strategies to support efficient operations.
• Conduct file reviews to ensure quality claim handling, regulatory compliance, and adherence to company standards.
• Provide coaching, mentoring, and constructive feedback to claims adjusters and claims professionals.
• Build and develop a high-performing claims team through ongoing training, support, and professional development.
• Ensure appropriate reserving practices, claim documentation, and timely claim resolution.
• Partner with operations, safety, legal, and risk management teams to support effective claim outcomes and risk mitigation.
• Serve as a technical resource and subject matter expert on commercial auto liability and transportation claims.
• Support claims quality initiatives, regulatory compliance requirements, and continuous improvement efforts.

• Competitive pay and professional growth opportunities.
• 8 paid holidays (after 30 days) and paid time off (after 90 days).
• Comprehensive insurance plans, including medical, prescription, dental, vision, and hearing, starting as low as $40.20/week for individuals and $105.90/week for families (effective after 30 days).
• Company-paid life insurance and short-term disability benefits.
• 401(k) with profit-sharing, including traditional and Roth options.
• Referral rewards - earn cash bonuses for referring qualified candidates.
• We have a supportive, team-oriented culture that encourages professional growth. Over 22% of our associates have been with us for 20+ years!

Why Averitt?
At Averitt, our people make the difference. As a Transportation Liability Leader, you'll play a key role in protecting our associates, supporting our operations, and helping drive positive outcomes for our customers and company. You'll join a team-focused culture that values expertise, collaboration, and professional growth while providing opportunities to make a meaningful impact across our transportation network.

Ready to make a change? APPLY NOW to become a Transportation Liability Leader at Averitt!

Averitt Express is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Are you someone who stays calm under pressure and enjoys helping others during critical situations? If you're a strong communicator who can think quickly, gather accurate information, and provide excellent service when it matters most, this position could be perfect for you. We're looking for a detail-oriented After-Hours Accident Intake Coordinator to serve as the first point of contact for accident reporting outside normal business hours. In this role, you'll play a critical part in ensuring incidents are documented accurately, communicated promptly, and routed appropriately for follow-up and resolution.

About the Position:

• Training Schedule: Monday - Friday; 9 a.m. - 6 p.m.
• Regular Schedule (upon completion of training): Monday - Friday; 12 p.m. - 9 p.m.
• Key Responsibilities:
  • Serve as the first point of contact for after-hours accident reporting.
  • Answer incoming calls and gather detailed information regarding accidents and incidents.
  • Accurately document incident details while maintaining professionalism and empathy in urgent situations.
  • Communicate and coordinate with Field Operations and the Claims Team to ensure timely follow-up.
  • Route accident information to the appropriate parties to support efficient claims handling and resolution.
  • Exercise sound judgment when evaluating and escalating time-sensitive situations.
  • Maintain accurate records and ensure all reporting requirements are completed.
  • May receive training to handle and process property-only claims.
  • Support additional accident intake and claims-related responsibilities as assigned.

• Competitive pay and growth opportunities within a dynamic company.
• 8 paid holidays (after 30 days) and paid time off (after 90 days).
• Affordable insurance options, including medical, dental, vision, and hearing, starting as low as $40.20/week for individual plans and $105.90/week for family plans (effective after 30 days).
• Company-paid life insurance and short-term disability benefits.
• 401(k) with profit-sharing, including traditional and Roth options.
• Referral rewards - earn cash bonuses for referring qualified candidates.
• We have a supportive, team-oriented culture that encourages professional growth. Over 22% of our associates have been with us for 20+ years!

Why Averitt?
We take pride in our team and the work we do. When you join us, you'll work with a talented group of professionals who are committed to providing exceptional service and helping you grow in your career. If you're ready for a change and want to be part of a company that invests in its people, Averitt is the place for you!

Ready to make a change? APPLY NOW to become an After-Hours Accident Intake Coordinator at Averitt!

Averitt Express is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.