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CUSTOMER SERVICE

ONE CALL. MANY SERVICES.

Talk to a live person, 24 hours a day

No matter your transportation need, our team is ready to support you 24/7. Day, night, weekends or holidays … whenever you need us, we'll be here.

Within seconds, you'll speak with a live, trained professional who is already familiar with your account. Once you're on the line, we'll give you information and decisions on the spot – no transferring around.

Our call routing menu offers three simple options. You won't waste your time in layers of prerecorded menus before speaking to a live person. And we promise you'll be able to understand the person who answers your call.

Professional, Personal Service

When you call 1-800-AVERITT, you're put in touch with the industry's most skilled and highly trained professionals.

We use regionalized customer care teams. That means your call will be answered by the same team members every time, based on your geographical location. They become more familiar with your business each time you call. You get to know them, and they get to learn more about your business needs.

Plus, our skills-based routing system ensures your call will be answered by the most qualified associate every time.

We're committed to providing you with the most consistent, responsive and convenient customer service in the industry.

PUT US TO THE TEST!

Give us a call today at 1-800-AVERITT(283-7488)!


Press “1” for a pickup.

1-800-AVERITT is the only number to remember to schedule a pickup. A friendly Averitt driver will be dispatched to your location to pick up your shipments within your specified time frame.

Press “2” for a rate quote.

Need a price before you commit? Just provide us with some basic shipment details, and we'll be glad to supply you with an account-specific rate quote.

Press “3” for customer service.

Need a copy of a bill of lading? Need to trace a shipment? Have a question about an invoice? Just let us know. We have the staff and resources to answer any shipping question you may have.

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