The meteoric rise in e-commerce over the last several years has led to unprecedented retail sales. Unfortunately, it has also led to an unprecedented number of returns. It’s estimated that 30% of online orders are returned, as opposed to just under 9% for goods purchased from a brick & mortar retailer. Tracking these aftermarket activities can provide insight into your overall logistics management. Which is why shippers and suppliers alike need a sound reverse logistics plan.

Point To Point
Recent posts by Point To Point
3 min read
Why Reverse Logistics Matter to Your Supply Chain Success
By Point To Point on November, 23 2021
Topics: Retail Freight Handling
5 min read
Transportation Management Systems: Simplify Your Shipping Efforts
By Point To Point on November, 23 2021
The term ‘Transportation Management System’ has become increasingly common in the logistics industry as companies look for ways to remain competitive in a rapidly changing marketplace.
Topics: Freight Handling
5 min read
Cross-Docking: Saving Time & Money For Shippers
By Point To Point on March, 24 2021
When it comes to volume shipments, distribution can become complex. From managing multiple pickup and delivery points across less-than-truckload and truckload operations, finding ways to increase efficiency and reduce overall costs is an achievable goal. Utilizing cross-docking services is a prime example of how shippers can find ways to save time, money, and paperwork.
Topics: Freight Handling
4 min read
Supply Chain Disruptions: When Unexpected Disasters Hit
By Point To Point on February, 24 2021
Supply chain disruptions tend to strike when we least expect them. In many cases, they are often the result of events that are out of our control. From inclement weather to international relations, and even pandemics, on-time freight delivery can never be fully guaranteed. However, planning ahead and communicating with consumers can help shippers and service providers reduce the impact.
6 min read
Yukon Outfitters: Pivoting In A Pandemic
By Point To Point on September, 21 2020
It would be fair to say that Yukon Outfitters has always had a knack for “adaptation.” For proof, you don’t have to look any further than the story of how the company got its start.
6 min read
Visual Comfort & Co.: Investing In Tech, Investing In People
By Point To Point on September, 21 2020
It's a story as American as apple pie: A lighting salesman begins tinkering with manufacturing designs of his own, using nights and weekends to build lamps in his garage. Over time, he starts selling them to mom-and-pop lighting stores, until he can afford to buy a space in a popular industry trade show.
2 min read
How To Keep Import History & Volume Confidential For 2 Years At A Time
By Point To Point on June, 30 2020
Topics: International
5 min read
USMCA: How The 'New NAFTA' Will Impact The Trucking Industry
By Point To Point on April, 15 2020
On January 16th, the long-delayed United States-Mexico-Canada Agreement (USMCA) was passed by the United States Senate by a vote of 89 to 10. On January 29th, President Trump signed it into effect. This agreement, drawn up as a replacement for the North American Free Trade Agreement (NAFTA) of 1994, offers many modifications that are expected to provide an uptick in cross-border trade.
Topics: International
4 min read
Freight Consolidation: The Benefits and Drawbacks
By Point To Point on February, 27 2020
As demand has risen in both brick-and-mortar and e-commerce supply chains, shippers have been faced with a challenge. Smaller and more frequent orders mean shorter lead times and less product to fill a truck. That forces consumer packaged goods (CPG) shippers to use less-than-truckload services more often.