Russell Young on the Evolution of Transportation Management Systems

Well, I would say it's always been the TMS industry's goal to be critical in the decision making process. And I think the first few iterations of that, maybe, you know, first few generations of technology did like eighty percent of what they were trying to accomplish. That was great at the time, but we've been living in that sort of eighty percent for a while now and introduced AI to the mix. And now the shippers and even carriers alike want more accurate information, want more accurate data so they can make better informed decisions. So I think that's the evolution and when you add something like AI to this, there's sort of a rising tides effect effect across the board. There were spots where the technology could would say, you know, we probably can't get any more efficient or more accurate in that area without adding people to it or whatever, re engineering the technology. With AI though, you sort of can rethink everything, you know. And so on the data entry side, on the quoting side, on the visibility side, on the invoice side, all those processes now, you kind of reevaluate those. View this entire Point to Point episode on our YouTube channel.