Flexible Warehousing: Test a Market and Scale With Demand

When a customer looks at us and says, Hey, we're not quite sure how much space we're going need in market. So let's test that out. So we don't bind them to a certain amount of space, along with not binding them to a contract. What we do is work up a standard operating procedure that supports what they want to do. So we're literally taking the solution based off of what their information says. That's where the flexibility comes Whether that comes in on pallets, whether it comes in on boxes floor loaded, whether we have to pick eaches, whether we have to do some kitting, you name it, flexibility is the real key to that success. And then once a customer gets familiar with how things are flowing, what the consumer looks like, then they start to say, We need to grow a little bit. What does it look like from a footprint standpoint? And then being flexible means being transparent. So when I talk to our customers or when our salespeople talk to our customers and our operators talk to our customers, it's all about that transparency. Here's how much space we have. If you're needing to grow, you gotta let us know sooner than later. If you need to curtail it back some, let us know that as well. There's just several different options you can use when you're being flexible. And that's what our customers love most. View this entire Point to Point episode on our YouTube channel.