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Customer Story

How Averitt Supports AudioFormz

Hear how AudioFormz works with Averitt to move products from its Texas operation.

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AudioForms is based here in beautiful Canton, Texas. This is our brand new thirty six thousand square foot facility on seventeen and a half acres. We manufacture power sport audio equipment for UTV, side by sides, golf carts. Also includes all the electronics from radios, speakers, lighting systems, everything, for these recreational vehicles. Our product is bulky, lightweight. We have to build custom pallets. So we've always had issues in the past with damages. But I can tell you with Averitt, it's just a world class operation. We rarely have damages at all with Averitt, and they cover all the regions of the country. So that helps us as well because we have dealers from California to Florida. So just talking and working with Averitt, explaining our needs, and them addressing them is is awesome. When we initially started conversation with AudioForms and and Ronnie, his greatest pain points were having a consistent contact, a consistent transportation provider. We identified some of the challenges that AudioForms was having with their customers, both on service, transit times, and also claims. And Averitt was able to provide better service, better on time to their customers, and with less claims. We started with domestic freight. You know, Deborah came in here and, mentioned that Averitt had a international freight division as well. When we began providing the transportation for Ronnie's OCL cargo coming inbound, it started from Shanghai. And we moved cargo from from Guangzhou and Xiamen, South China up to our our North China facility into Shanghai to load it out in our Asia boxes coming inbound because the speed and efficiency the market that provided. I have multiple suppliers in China. You know, now I have someone I can talk to about consolidating all these goods into one container and get them over here, which saves the company a lot of money. So as it worked out, he became one of our flagship accounts on on that new Asia Express service to Dallas. I would never had that just dealing with my individual suppliers over there. They just care about their goods. And, honestly, he was looking for some customer service as well. Averitt by far is has the best customer service and support for us. International freight happens late at night. I mean, it's midnight here, but it's, you know, ten o'clock there in China. And there's many times I'm shooting over emails to Everett and Cindy, and I get a response at one in the morning. That doesn't happen with anybody else. I love the relationship that we have with AudioForms. Again, seeing them from a small beginning to where they're at now. Just the people that they were just awesome to work with. At the end of the day, it's about building the them. There's no greater feeling. Makes my life a lot easier, you know, knowing that I have one company that can handle international and domestic freight.